business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication their success and satisfaction with products or services. You will also conduct regular check-ins, business business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement accounts. Collaborate with existing customers to identify product or service offering gaps and directing this
problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist appropriately to internal and external customers. Train, coach and mentor Service Desk staff including career development support. Interact with internal and external customers. Provide data and reporting of trends to the team improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations
A dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager to co-ordination and delivery of operational support to the customer and is seen as an extension of the client's IT strive to improve and strengthen the customer's perception of service quality, through dedicated support 5 years solid IT Service Delivery Management work experience & 2 years' Service Management and Project (Foundation) and have experience with Continuous Service Improvement, Resource and Capacity Management,
business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication their success and satisfaction with products or services. You will also conduct regular check-ins, business business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement accounts. Collaborate with existing customers to identify product or service offering gaps and directing this
business. ENVIRONMENT: ENSURE the maintenance of customer ICT networks while contributing to high-level join the Cape Town division of a dynamic Internet Service & Network Specialist. Support functions will experience delivering Network Security Services in a customer environment with strong communication skills clients and client end-users in support of the Service Delivery Manager and Network Security Technical queries. Maintain service and quality levels according to of the company business standards, processes, and
potential customers to sharpen sales strategy & successfully hand-over signed deals to the Customer Success Present and promote the solution – both platform and services – to leads, showcasing capabilities and ROI relevant cost-benefit and needs analysis of potential customers to sharpen sales strategy. Establish, develop business and customer relationships. Successfully hand-over signed deals to the Customer Success teams
potential customers to sharpen sales strategy & successfully hand-over signed deals to the Customer Success Present and promote the solution – both platform and services – to leads, showcasing capabilities and ROI relevant cost-benefit and needs analysis of potential customers to sharpen sales strategy. Establish, develop business and customer relationships. Successfully hand-over signed deals to the Customer Success teams
version control, equipment configuration to agreed standards, and general IT support for users. PROBLEM Management recurring or known issues to minimize the impact on services. 24 x 7 x 365 support of their Infrastructure 2019) Backup and Recovery Internet Information Services (IIS) Nagios and Monitoring Linux (Ubuntu) Helpdesk
Automation: Automate the deployment of D365 FO customizations, updates, and hotfixes, reducing downtime and Compliance: Ensure security measures and compliance standards are met throughout the CI/CD pipeline. Stay Current: pick up new concepts and technologies. Excellent customer facing and presentation skills. Effective problem
content and effort based on the service request backlog, pending service requests, third party applications Experience with Azure and an understanding of services related to deployment and management. Experience lifecycle. Knowledge of regulatory compliance standards relevant to the industry, which may affect release