problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist and external customers. Train, coach and mentor Service Desk staff including career development. Oversee improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations and approval. Review survey feedback to improve services, tools and support experience. REQUIREMENTS: Matric
A dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager to improve and strengthen the customer's perception of service quality, through dedicated support expertise, and 5 years solid IT Service Delivery Management work experience & 2 years' Service Management and Project (Foundation) and have experience with Continuous Service Improvement, Resource and Capacity Management, maintain a constructive relationship between the service provider and the customer based on understanding
experience including a solid understanding of the South African IFRS for Small and Medium Sized Entities and accordance with the South African IFRS for Small and Medium Sized Entities and the South African Companies Act work experience. Solid understanding of the South African IFRS for Small and Medium Sized Entities. Some
fast-growing FinTech company with a footprint on the African continent. The ideal candidate must be conscientious
fast-growing FinTech company with a footprint on the African continent seeks a highly talented Junior QA &
join the Cape Town division of a dynamic Internet Service & Network Specialist. Support functions will years' work experience delivering Network Security Services in a customer environment with strong communication clients and client end-users in support of the Service Delivery Manager and Network Security Technical escalated incidents, problems, and queries. Maintain service and quality levels according to of the company management. Resolve all incidents and fulfil all service requests within contracted SLA's. REQUIREMENTS:
configure, and maintain the IT infrastructure in South Africa, including servers, storage, networking,
content and effort based on the service request backlog, pending service requests, third party applications Experience with Azure and an understanding of services related to deployment and management. Experience
their success and satisfaction with products or services. You will also conduct regular check-ins, business with existing customers to identify product or service offering gaps and directing this back into the
their success and satisfaction with products or services. You will also conduct regular check-ins, business with existing customers to identify product or service offering gaps and directing this back into the