delivery to ensure customer satisfaction. • Pro actively manage changes in scope, project risk and diverse to agreed Service Level Agreements (SLA's) and service delivery standards for all service delivery. Supervise Manage project team. Coaching of staff members. Service Management Execute responsibilities in a manner standards associated with quality service delivery of project management services and consultation provided by aligned to the services framework and consistent with customer agreements. Identify service performance
delivery to ensure customer satisfaction. • Pro actively manage changes in scope, project risk and diverse to agreed Service Level Agreements (SLA's) and service delivery standards for all service delivery. Supervise Manage project team. Coaching of staff members. Service Management Execute responsibilities in a manner standards associated with quality service delivery of project management services and consultation provided by aligned to the services framework and consistent with customer agreements. Identify service performance
Business Performance and Operations • Support service delivery within department and project budget parameters effective risk management by identifying hazardous activities and mitigation measures on a continuous basis and live the Group's values Financial Support Services • Manage cost recovery • Design for efficiency
• Contribute in individual skill area including active involvement in peer review process • Support senior discipline related change management Financial Support Services • Manage budget and/or capital budget agreed upon
decision and technical support and optimisation services within departmental budget parameters within the standards for best practice Consulting and Project Services • Provide technical support to line management Support • Ensure effective delivery of quality service • Conduct investigations and make recommendations