Customer Service Management (10%) 7. Cost and Financial Control (10%) KEY PERFORMANCE AREAS KEY PERFORMANCE policies and procedures. FACTORY BREAKDOWNS (10%) • Assist on breakdowns regarding PLC, electronic and embedded developments / advancements in the industry. • Assists with process-related problem solving and root cause within own department and area of responsibility. • Assists in the maintenance of a risk register, report discrepancies regulations. • SLA requirements upheld. COST AND FINANCIAL CONTROL (10%) • Contributes to the budget preparation
requirements Availability at all times to assist with production requests. Assist production in resolving process process related problems. Assist with operator training where required. Communicate with production on planning
efficient, economical and transparent use of financial and other resources. Monitors and controls expenditure spending occurs within budgetary limits and company financial guidelines, report deviations to direct Manager