administration specific. Assist with correspondence with customers related to goods in transit control. Assist with adjudication and resolving of customer complaints in conformance with service level agreements. Maintain expenditure. Customer service Maintains effective working relationships with employees and customers to render render highest quality of services. Identifies and solves problems whilst demonstrating a high level of to detail. Flexibility Planning and Organising Customer Focused Communication skills (both verbal and
administration specific. Assist with correspondence with customers related to goods in transit control. Assist with adjudication and resolving of customer complaints in conformance with service level agreements. Maintain expenditure. Customer service Maintains effective working relationships with employees and customers to render render highest quality of services. Identifies and solves problems whilst demonstrating a high level of to detail. Flexibility Planning and Organising Customer Focused Communication skills (both verbal and
Provides electrical engineering and technical services compliant with Production requirements. Maintains expenditure. Customer Service Maintains effective working relationships with employees and customers (both internal external) towards rendering highest quality of services. Identifies and solves problems whilst demonstrating
Documentation (10%) 5. Compliance (10%) 6. Customer Service Management (10%) 7. Cost and Financial Control minimized. CUSTOMER SERVICE MANAGEMENT (10%) • Maintains effective working relationships with customers (both external) towards rendering highest quality of services. • Represents the company in meetings with relevant management system requirements. • Stakeholder / customer satisfaction index. • Compliance with applicable Planning and Organising. • Relationship Building. • Customer Focused. • Resilient. • Communication skills (both
form or manner Customer Service Maintains effective working relationships with customers (both internal external) towards rendering highest quality of services Represents the Company in meetings with relevant
sites in the company. Stock Control Compliance Customer Service Cost and Financial Control ESSENTIAL KNOWLEGDE
process approval of equipment's operating condition. Service to production requirements Availability at all supervision. Assertive & Resilient. Internal Customer Focus. Flexible and Disciplined.
malfunctions and operational issues Communicate with customers in a professional, considerate, and respectful malfunctions and operational issues Communicate with customers in a professional, considerate, and respectful
The core purpose of this position is to ensure service to Engineering and the Plant in general, while