controls to ensure that CLO's meet and sustain agreed customer service, productivity and other targets through required to deliver outstanding customer service. Ensures that a customer focused, high performance/high sales and distribution functions by improving customer service through analysing, evaluating, and optimising Performance Areas 1. People Management (30%) 2. Customer Liaison Management (30%) 3. Internal Liaison and complete records as input to Disciplinary Enquiries CUSTOMER LIASON MANAGEMENT (35%) • Ensure high standards
production targets, service level agreement- and customer demand requirements. Key Performance Areas 1. Operations (35%) 2. Administration, Systems and Reporting (25%) 3. Compliance (10%) 4. Customer Service (10%) developments in technology / field of practice. ADMINISTRATION, SYSTEMS AND REPORTING (25%) • Ensures integrity minimized. CUSTOMER SERVICE (10%) • Maintains effective working relationships with customers (both internal integrity in line with company core values. • Client / Customer / Employee satisfaction index. • Comebacks / discrepancies
production targets, service level agreement- and customer demand requirements. Key Performance Areas 1. Operations (35%) 2. Administration, Systems and Reporting (25%) 3. Compliance (10%) 4. Customer Service (10%) developments in technology / field of practice. ADMINISTRATION, SYSTEMS AND REPORTING (25%) • Ensures integrity minimized. CUSTOMER SERVICE (10%) • Maintains effective working relationships with customers (both internal integrity in line with company core values. • Client / Customer / Employee satisfaction index. • Comebacks / discrepancies
systems such as SAP. 3 years' experience in an administrative environment in Stores. Experience in applying
honest and reliable Hardworking with outstanding customer service experience 3 years' necessary similar
honest and reliable Hardworking with outstanding customer service experience 3 years' necessary similar
honest and reliable Hardworking with outstanding customer service experience 3 years' necessary similar
honest and reliable Hardworking with outstanding customer service experience 3 years' necessary similar
expenditure. Customer Service Maintains effective working relationships with employees and customers (both internal
supervision. Assertive & Resilient. Internal Customer Focus. Flexible and Disciplined.