would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction
User Manuals Site Photos Certificate of Compliance Eskom EGI Sign-off Case Study After sales O & M Yield
client is happy with design Administration duties (calling clients, doing bookings, data capturing on in-house in-house system, quotes, invoicing, follow-up calls) All other duties as specified by supervisor Please
User Manuals Site Photos Certificate of Compliance Eskom EGI Sign-off Case Study After sales O & M Yield
User Manuals Site Photos Certificate of Compliance Eskom EGI Sign-off Case Study After sales O & M Yield
etiquette (externally, internally) Filter and transfer calls Taking and communicating messages – MS Teams Personal
etiquette (externally, internally) Filter and transfer calls Taking and communicating messages – MS Teams Personal
develop new business opportunities through cold calling, networking, and referrals. Build and maintain
develop new business opportunities through cold calling, networking, and referrals. Build and maintain