including communication to training department. Assist with referring agents for training when necessary. Leads
including communication to training department. Assist with referring agents for training when necessary. Leads
and managing annual compliance management plan. Training of employees on compliance policies and legislation legislation, including the drafting of training material. Addressing compliance related queries from within
and managing annual compliance management plan. Training of employees on compliance policies and legislation legislation, including the drafting of training material. Addressing compliance related queries from within
organisation by expanding your skills through training and development. Identify and communicate restrictions
organisation by expanding your skills through training and development. Identify and communicate restrictions
relevant support to the Branch Manager. Provide training and coaching to call center team leaders and agents
relevant support to the Branch Manager. Provide training and coaching to call center team leaders and agents
input. Handle leave queries. Capture and manage training, performance, and IR data in the DNA ESS system and conduct HR surveys as required. Assist with training and development, content creation, assist with
input. Handle leave queries. Capture and manage training, performance, and IR data in the DNA ESS system and conduct HR surveys as required. Assist with training and development, content creation, assist with