region. Attend to service calls within required SLA times. Maintain and install software, printer drivers machines the status of the machine and any spare parts required. Attend training as per technical manager
billing to assigned customers and send to Customers on time. Maintain the payment schedule of assigned customers customers and ensure that payment is made on time by the customers. Review creditors reconciliations and
billing to assigned customers and send to Customers on time. Maintain the payment schedule of assigned customers customers and ensure that payment is made on time by the customers. Review creditors reconciliations and
Reports to be used: Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue
Reports to be used: Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue
Communicate with followers, respond to queries in a timely manner and monitor customer reviews. Oversee social
Communicate with followers, respond to queries in a timely manner and monitor customer reviews. Oversee social
take corrective action. Minimise waste. Right first-time approach on all tasks. Work overtime/ night shift