is currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
is currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
limited to: Attend to field service calls. Attend to workshop repair calls. Service, maintain, and repair accurately update and close service calls. Attend to a target of 5 service calls per day subject to availability requirements. Attend to service calls in the Eastern Cape region. Attend to service calls within required SLA times the service controllers with regard to service calls. Continually communicate with the service controller
media markets. Strong new business focus – cold calling promoting & selling products. Proven experience
media markets. Strong new business focus – cold calling promoting & selling products. Proven experience
media markets. Strong new business focus – cold calling promoting & selling products. Proven experience
media markets. Strong new business focus – cold calling promoting & selling products. Proven experience
including online research, networking events, and cold calling. Sales Presentations : Conduct product demonstrations
including online research, networking events, and cold calling. Sales Presentations : Conduct product demonstrations
allowance Medical Aid (50/50) Commission Standby / Call Out Commissions Fleet card Laptop Networking tools