authorized Financial Service Provider, is currently looking to employ a Team Leader – Call Center. A wonderful Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
authorized Financial Service Provider, is currently looking to employ a Team Leader – Call Center. A wonderful Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
currently looking to employ a Level 1 IT Field Service Technician based in Port Elizabeth. A wonderful
limited to: Attend to field service calls. Attend to workshop repair calls. Service, maintain, and repair customer accurately update and close service calls. Attend to a target of 5 service calls per day subject to availability requirements. Attend to service calls in the Eastern Cape region. Attend to service calls within required SLA the service controllers and report back to the service controllers with regard to service calls. Continually Continually communicate with the service controller regarding customers machines the status of the machine
Assisting with client queries. Assisting with general admin if required. Requesting of Natis documents at relevant
Assisting with client queries. Assisting with general admin if required. Requesting of Natis documents at relevant
other teams, like marketing, sales, and customer service to ensure brand consistency. Communicate with followers
other teams, like marketing, sales, and customer service to ensure brand consistency. Communicate with followers
operational implementation plans and associated service delivery processes, methods and techniques pertaining