industry is currently looking to employ a Client Services Manager: Occupational Health Nurse based in Port any stakeholder queries within the applicable Service Level Agreement/s. Participate in negotiating annual have necessary resources to deliver on expected services. Assist with occupational healthcare duties at and internal and external stakeholders. Deliver service level agreements applicable to clients and internal are met. Make recommendations to improve client service and fair treatment of clients within area of responsibility
experience required: Business and financial acumen. Customer centricity. Relationship building. Planning and initiating action. Delivering results and meeting customer expectations. Leading and supervising. Responsibilities Responsibilities, but not limited to: Business Performance (service level, revenue, costs, process, quality, safety Client Stakeholder Management. Service Delivery Governance. Customer Relations. Operations Excellence
experience required: Business and financial acumen. Customer centricity. Relationship building. Planning and initiating action. Delivering results and meeting customer expectations. Leading and supervising. Responsibilities Responsibilities, but not limited to: Business Performance (service level, revenue, costs, process, quality, safety Client Stakeholder Management. Service Delivery Governance. Customer Relations. Operations Excellence
be able to deal EFFECTIVELY with all levels of customer interaction (from buyers to production/maintenance Acquiring New Business. Maintain and Grow Existing Customer base through cross selling and up selling and Preparing Proposals and Quotations. Negotiating Service Level agreements. Providing Pre-Sales and Post-Sales
be able to deal EFFECTIVELY with all levels of customer interaction (from buyers to production/maintenance Acquiring New Business. Maintain and Grow Existing Customer base through cross selling and up selling and Preparing Proposals and Quotations. Negotiating Service Level agreements. Providing Pre-Sales and Post-Sales
appropriateness. Customer Service: Investigate hospital claim queries within the agreed service level and ensure stakeholders to ensure that they receive the appropriate service. Resolve claim queries accurately and timeously culture of work centric thinking, productivity, service delivery and quality management. Finance: Identify
appropriateness. Customer Service: Investigate hospital claim queries within the agreed service level and ensure stakeholders to ensure that they receive the appropriate service. Resolve claim queries accurately and timeously culture of work centric thinking, productivity, service delivery and quality management. Finance: Identify
Proven track record of delivering high-quality customer service and building positive client relationships
testing and evaluations for customers. Colour matching to create and alter customers databases using Innovatint quality assurance tests). Technical support of customer complaints including investigation, analysis, demonstrate properties of colorants for specific customer needs. Keep up to date with industry trends and
industry is currently looking to employ a Client Services Manager: Occupational Health Nurse based in Port any stakeholder queries within the applicable Service Level Agreement/s. Participate in negotiating annual have necessary resources to deliver on expected services. Assist with occupational healthcare duties at and internal and external stakeholders. Deliver service level agreements applicable to clients and internal are met. Make recommendations to improve client service and fair treatment of clients within area of responsibility