a Head of Operations , in Durban, Kwa – Zulu Natal. Responsibilities: Deliver operational KPIs to ensure Manage the day-to-day client relationship at operational levels ensuring high levels of Client Satisfaction Satisfaction Lead, develop, motivate, and coach Operations and Team Managers enabling them to lead and manage performance driven working environment. Work with Operations Leadership and Functional Support teams to prepare least 5 years' experience in contact centre operational management and strategic planning with a proven
and/or Pretoria. Will be responsible for the operational implementation of the company's customer retention closing deals. Collaborating with other sales team members to meet sales targets. Keeping accurate records Excellent knowledge of the industry, including operators in the value chain, and the key players and competitors
caller's requirements. Receiving Visitors / Staff Members: Monitor visitors entering the premises Confirm Friendly and Attentive Patient and Understanding Co-operative Use Initiative DESIRABLE SKILLS & EXPERIENCE:
caller's requirements. Receiving Visitors / Staff Members: Monitor visitors entering the premises Confirm Friendly and Attentive Patient and Understanding Co-operative Use Initiative DESIRABLE SKILLS & EXPERIENCE:
Experience in leading teams and mentoring other team members, experience with working in intercultural environments
Experience in leading teams and mentoring other team members, experience with working in intercultural environments
undertaking is completed and signed by the staff member applying for maternity in line with the company
undertaking is completed and signed by the staff member applying for maternity in line with the company
be responsible for maintaining, monitoring and operation of the Linux based systems consisting of /- 190 Open-Source Software that are key to daily business operations. Rolling out new Linux systems, upgrading, replacing Demonstrates passion for technology to serve operational and client requirements. Has a strong sense of
with inbound sales, leading the team from an operational perspective and ensuring the team is delivering