and contribute to region process enhancements. Perform continuous monitoring reviews and measure defined Diagnose and resolve network connectivity issues, performance problems, and security vulnerabilities promptly efficiently. Analyze network traffic patterns and performance metrics to identify potential bottlenecks, anomalies PKI, IP helper, and Certificates. Management Perform proactive vulnerability assessments Ensure vendors are held accountable for meeting SLA indicators. Perform and support other tasks as identified by the Technology
Close support tickets as per the identified SLA. Perform periodic preventative maintenance identified by and in accordance with department guidelines. Perform and support other tasks as identified by the Technology