audio/visual systems. General Responsibilities Execute technology support in accordance with ITIL guidelines guidelines. Ensure Technology assets are accounted for. Keep the asset register up to date. Log calls with equipment to support events. Create and manage accounts on Office 365 and Google Workspace. Manage support
upgrades. Compile monthly reports for the IT Manager. Execute duties in accordance with ITIL framework guidelines including creating bulk user accounts, deleting and modifying user accounts, setting up email , and home
vulnerability assessments Ensure vendors are held accountable for meeting SLA indicators. Perform and support