troubleshooting and incident and problem management and meet service level objectives Perform monitoring tasks tools and procedures to ensure compliancy with service level agreements and operational standards. Contribute technologies. Continuous improvement to ensure effective service Ensure adherence to organisational policies, practices market trends to constantly improve the Specialty customer value proposition offerings. Streamline and integrate external process improvements designed to enhance the customer experience and value. Optimise departmental performance
guests – Linux and Microsoft Management of Users and Groups Patch management,Configuring Repositories,Yum systems Linux Kernel management and Upgrades Disk configuration, extension and management of Redhat Linux Dynamic IP Tables and Rules Configuring Network services FTP,HTTP,BIND,LDAP System Security implementing
with software developers, stakeholders, project managers and software testers Conduct post implementation