functioning. Support equipment in a operating system environment, from implementation through to support. Install firmware and hardware through regular maintenance. Support assigned projects and install and implement in tasks to improve organizational efficiencies. Support a broad spectrum of technical issues, performance maintenance. Respond to monitoring alerts and execute reporting of system health and capacity through and implement tactical and strategic plans for supporting the organizations Windows server environment
Execution and delivery on projects, enhancements and resolving Production issues. Elicitation of business complex user stories into simplified versions for execution. Test the user stories for accuracy and compliance
software installations, upgrades, and application of Support Packages. Oversee the installation of add-on software