Execution and delivery on projects, enhancements and resolving Production issues. Elicitation of business complex user stories into simplified versions for execution. Test the user stories for accuracy and compliance with software developers, stakeholders, project managers and software testers Conduct post implementation focused environment. Excellent verbal and written communication skills Computer Literacy, with MS Excel at least
JIRA and Defect Management - Understanding of Xray – Plug in for JIRA for Test Execution for Coverage (Bonus)
Perform troubleshooting and incident and problem management and meet service level objectives Perform monitoring maintenance. Respond to monitoring alerts and execute reporting of system health and capacity through becomes the primary way of driving performance and execution Service delivery to ensure customer satisfaction with operational plans / schedules in order to manage achievement of service delivery goals. Share knowledge and implementation of fit for purpose budgets. Manage quality people practices Align own behaviour with
guests – Linux and Microsoft Management of Users and Groups Patch management,Configuring Repositories,Yum systems Linux Kernel management and Upgrades Disk configuration, extension and management of Redhat Linux