Unit/Division Management - Manage the performance of the Business unit / division - Communicate and manage performance department complies with all relevant legislation - Manage Risks - Proactively identify possible risks and action to mitigate or reduce said risks Financial Management - Ensure controls are in place - Ensure compliance Customer Services / Relationship Management - Establish and manage relationships with key stakeholder's ambassadors - Attend / address required forums / events - Manage client services - Handle escalated problems, enquiries