Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing or more years of proven experience managing a customer service team that utilizes various support channels
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing or more years of proven experience managing a customer service team that utilizes various support channels
consultant to drive revenue growth, expand their customer base, and maintain key client relationships. This Implement lead-generation strategies through cold calling, networking, and other activities and negotiate interventions as needed. Support operations with customer training as required. Collaborate with cross-functional product developments. Maintain an accurate customer database and call cycle. Manage all activity and reporting Implement lead-generation strategies through cold calling, networking, and other activities and negotiate
consultant to drive revenue growth, expand their customer base, and maintain key client relationships. This Implement lead-generation strategies through cold calling, networking, and other activities and negotiate interventions as needed. Support operations with customer training as required. Collaborate with cross-functional product developments. Maintain an accurate customer database and call cycle. Manage all activity and reporting Implement lead-generation strategies through cold calling, networking, and other activities and negotiate
promote, and sell products to new and prospective customers. Develop and execute sales strategies to drive organizing daily work schedules to engage potential customers. Keep management informed by submitting detailed detailed activity and result reports, including daily call reports, weekly work plans, and monthly/annual analyses prepare reports, and make recommendations to resolve customer complaints. Contribute to team efforts by achieving promote, and sell products to new and prospective customers. Develop and execute sales strategies to drive
promote, and sell products to new and prospective customers. Develop and execute sales strategies to drive organizing daily work schedules to engage potential customers. Keep management informed by submitting detailed detailed activity and result reports, including daily call reports, weekly work plans, and monthly/annual analyses prepare reports, and make recommendations to resolve customer complaints. Contribute to team efforts by achieving promote, and sell products to new and prospective customers. Develop and execute sales strategies to drive