Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing or more years of proven experience managing a customer service team that utilizes various support channels
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing or more years of proven experience managing a customer service team that utilizes various support channels
business opportunities, building relationships with customers, and driving sales growth in the food services strategies to achieve sales targets and expand our customer base. Identify and pursue new business opportunities Build and maintain strong relationships with customers, understanding their needs and providing tailored contracts with customers. Collaborate with the customer service team to ensure excellent customer service and market developments. Report sales performance, customer feedback, and market insights to management. Meet
business opportunities, building relationships with customers, and driving sales growth in the food services strategies to achieve sales targets and expand our customer base. Identify and pursue new business opportunities Build and maintain strong relationships with customers, understanding their needs and providing tailored contracts with customers. Collaborate with the customer service team to ensure excellent customer service and market developments. Report sales performance, customer feedback, and market insights to management. Meet
clients to expand the customer base in the area. Conduct daily visits to customers, following a pre-planned coverage. Regularly update and maintain accurate customer information records. Create and adhere to monthly route plans to ensure consistent and effective customer engagement. Participate in product training sessions Effectively present and demonstrate products to customers, highlighting their benefits and features. Keep long-term relationships with new and existing customers. Please do not apply using Scanned CVs, no supporting
clients to expand the customer base in the area. Conduct daily visits to customers, following a pre-planned coverage. Regularly update and maintain accurate customer information records. Create and adhere to monthly route plans to ensure consistent and effective customer engagement. Participate in product training sessions Effectively present and demonstrate products to customers, highlighting their benefits and features. Keep long-term relationships with new and existing customers. Please do not apply using Scanned CVs, no supporting
pressure and handle multiple tasks. Passion for customer service and quality. Willing to work Weekends motivate department staff to ensure excellent customer service. Schedule and manage staff shifts to ensure improve department performance. Customer Service: Ensure a high level of customer satisfaction through excellent excellent service. Handle customer complaints and provide solutions to enhance the customer experience. Engage Engage with customers to understand their needs and preferences. Inventory and Stock Management: Monitor inventory
pressure and handle multiple tasks. Passion for customer service and quality. Willing to work Weekends motivate department staff to ensure excellent customer service. Schedule and manage staff shifts to ensure improve department performance. Customer Service: Ensure a high level of customer satisfaction through excellent excellent service. Handle customer complaints and provide solutions to enhance the customer experience. Engage Engage with customers to understand their needs and preferences. Inventory and Stock Management: Monitor inventory
and business growth by identifying potential customers, understanding their needs, and providing technical approach. Ability to build and maintain strong customer relationships. Good organizational and time-management Responsibilities: Identify and target potential B2B customers across various industries. Develop and maintain targets and expand the customer base. Provide ongoing support and training to customers on product usage and Recruitment. Identify and target potential B2B customers across various industries. Develop and maintain
and business growth by identifying potential customers, understanding their needs, and providing technical approach. Ability to build and maintain strong customer relationships. Good organizational and time-management Responsibilities: Identify and target potential B2B customers across various industries. Develop and maintain targets and expand the customer base. Provide ongoing support and training to customers on product usage and Recruitment. Identify and target potential B2B customers across various industries. Develop and maintain