Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing or more years of proven experience managing a customer service team that utilizes various support channels
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing or more years of proven experience managing a customer service team that utilizes various support channels
in driving sales growth by providing excellent customer service and support to internal and external clients maintaining strong relationships with an existing customer base. The ideal candidate should have a background Requirements: Proven experience in a sales or customer service role, preferably in the lighting industry communication and interpersonal skills, with a strong customer-centric approach. Ability to multitask, prioritize applications. Duties and Responsibilities: Engage with customers ensuring that inquiries are promptly responded
in driving sales growth by providing excellent customer service and support to internal and external clients maintaining strong relationships with an existing customer base. The ideal candidate should have a background Requirements: Proven experience in a sales or customer service role, preferably in the lighting industry communication and interpersonal skills, with a strong customer-centric approach. Ability to multitask, prioritize applications. Duties and Responsibilities: Engage with customers ensuring that inquiries are promptly responded
efficiency, and delivering products to international customers on time. You will work closely with cross-functional cross-functional teams, external partners, and customers to streamline logistics operations and drive continuous of international trade regulations, INCO terms, customs procedures, and logistics software. Excellent communication negotiation, and problem-solving skills with a customer-centric focus. Ability to work effectively under and managing customs procedures. Collaborate with the sales team to understand customer requirements
efficiency, and delivering products to international customers on time. You will work closely with cross-functional cross-functional teams, external partners, and customers to streamline logistics operations and drive continuous of international trade regulations, INCO terms, customs procedures, and logistics software. Excellent communication negotiation, and problem-solving skills with a customer-centric focus. Ability to work effectively under and managing customs procedures. Collaborate with the sales team to understand customer requirements
and business growth by identifying potential customers, understanding their needs, and providing technical approach. Ability to build and maintain strong customer relationships. Good organizational and time-management Responsibilities: Identify and target potential B2B customers across various industries. Develop and maintain targets and expand the customer base. Provide ongoing support and training to customers on product usage and Recruitment. Identify and target potential B2B customers across various industries. Develop and maintain
and business growth by identifying potential customers, understanding their needs, and providing technical approach. Ability to build and maintain strong customer relationships. Good organizational and time-management Responsibilities: Identify and target potential B2B customers across various industries. Develop and maintain targets and expand the customer base. Provide ongoing support and training to customers on product usage and Recruitment. Identify and target potential B2B customers across various industries. Develop and maintain
maintain relationships with new and existing customers to secure orders and establish new accounts. Create different customer needs and our product portfolio. Focus sales efforts by analyzing customer volume and products, and competitor strategies. Address customer complaints promptly and effectively, providing maintain relationships with new and existing customers to secure orders and establish new accounts. Create different customer needs and our product portfolio. Focus sales efforts by analyzing customer volume and
maintain relationships with new and existing customers to secure orders and establish new accounts. Create different customer needs and our product portfolio. Focus sales efforts by analyzing customer volume and products, and competitor strategies. Address customer complaints promptly and effectively, providing maintain relationships with new and existing customers to secure orders and establish new accounts. Create different customer needs and our product portfolio. Focus sales efforts by analyzing customer volume and