Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing or more years of proven experience managing a customer service team that utilizes various support channels
Information Security Officer (JB4444) Remote, (Suitable for candidates in Gauteng Only) R1 000 000.00 looking for a professional Information Security Officer. The business' core focus is on providing retail services, and technologies to its B2B and B2C customers, through multiple channels. You will be responsible will however need to be able to commute to Head Office as and when required. Minimum Requirements: Matric
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing or more years of proven experience managing a customer service team that utilizes various support channels
over 25 years of experience in the industry. With offices in Johannesburg, Durban, and Cape Town, they offer maintain relationships with new and existing customers to secure orders and establish new accounts. Create different customer needs and our product portfolio. Focus sales efforts by analyzing customer volume and Address customer complaints promptly and effectively, providing recommendations for resolution. Stay up-to-date retention. Attend weekly sales meetings at the office to collaborate with the team and share insights
over 25 years of experience in the industry. With offices in Johannesburg, Durban, and Cape Town, they offer maintain relationships with new and existing customers to secure orders and establish new accounts. Create different customer needs and our product portfolio. Focus sales efforts by analyzing customer volume and Address customer complaints promptly and effectively, providing recommendations for resolution. Stay up-to-date retention. Attend weekly sales meetings at the office to collaborate with the team and share insights
B2C customers, through multiple channels. Your principal objective will be to support the Customer Engagement inter-personal skills to enable team working and a customer-oriented approach Effective written communication Results driven – Completion of tasks to drive resolution of issues and continuous improvement Well-developed Responsibilities: Run reports on BI Tool for the UK/Europe Customer Base and any adhoc reports required The Data Analyst analysis to support the growth of revenue and customer satisfaction Identify potential impacts to the
in driving sales growth by providing excellent customer service and support to internal and external clients maintaining strong relationships with an existing customer base. The ideal candidate should have a background Requirements: Proven experience in a sales or customer service role, preferably in the lighting industry communication and interpersonal skills, with a strong customer-centric approach. Ability to multitask, prioritize deadline-driven environment. Proficiency with MS Office Suite (Word, Excel, Outlook). Technical aptitude
in driving sales growth by providing excellent customer service and support to internal and external clients maintaining strong relationships with an existing customer base. The ideal candidate should have a background Requirements: Proven experience in a sales or customer service role, preferably in the lighting industry communication and interpersonal skills, with a strong customer-centric approach. Ability to multitask, prioritize deadline-driven environment. Proficiency with MS Office Suite (Word, Excel, Outlook). Technical aptitude
and business growth by identifying potential customers, understanding their needs, and providing technical approach. Ability to build and maintain strong customer relationships. Good organizational and time-management is preferred but not required. Proficiency in MS Office and CRM software. Duties and Responsibilities: Responsibilities: Identify and target potential B2B customers across various industries. Develop and maintain strong relationships targets and expand the customer base. Provide ongoing support and training to customers on product usage and
and business growth by identifying potential customers, understanding their needs, and providing technical approach. Ability to build and maintain strong customer relationships. Good organizational and time-management is preferred but not required. Proficiency in MS Office and CRM software. Duties and Responsibilities: Responsibilities: Identify and target potential B2B customers across various industries. Develop and maintain strong relationships targets and expand the customer base. Provide ongoing support and training to customers on product usage and