Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month company seeks a Head of Customer Support Services to join their close-knit team. As a top player in the plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels (predominantly
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month company seeks a Head of Customer Support Services to join their close-knit team. As a top player in the plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels (predominantly
and to facilitate the delivery of value-added services to management and employees that reflect the business to management teams, thus acting as a catalyst for change. Advising managers and leaders on people issues deliver seamless service. Building trusted relationships with senior stakeholders and leaders in the business management. Coaching and mentoring junior team members within the HR team. Supporting line managers across the succession planning Identify training needs for teams and individuals Evaluate training programs Suggest
and to facilitate the delivery of value-added services to management and employees that reflect the business to management teams, thus acting as a catalyst for change. Advising managers and leaders on people issues deliver seamless service. Building trusted relationships with senior stakeholders and leaders in the business management. Coaching and mentoring junior team members within the HR team. Supporting line managers across the succession planning Identify training needs for teams and individuals Evaluate training programs Suggest
free retail products, services, and technologies to its B2B and B2C customers, through multiple channels principal objective will be to support the Customer Engagement Team and wider business stakeholders to analyse Well-developed inter-personal skills to enable team working and a customer-oriented approach Effective written communication part of a team Duties and Responsibilities: Run reports on BI Tool for the UK/Europe Customer Base and as well using the datasets provided by the Data Team Analyse the data produced to give insight and trend
systems Prepared to work long hours Great customer Service Duties and Responsibilities: Manage Department Housekeeping standards are always maintained Ensure that Service Excellence is maintained at all times Open and Housekeeping standards are always maintained Ensure that Service Excellence is maintained at all times Open and systems Prepared to work long hours Great customer Service Krugersdorp, Gauteng R14 000 to R16 000 a
systems Prepared to work long hours Great customer Service Duties and Responsibilities: Manage Department Housekeeping standards are always maintained Ensure that Service Excellence is maintained at all times Open and Housekeeping standards are always maintained Ensure that Service Excellence is maintained at all times Open and systems Prepared to work long hours Great customer Service Krugersdorp, Gauteng R14 000 to R16 000 a
consultant to drive revenue growth, expand their customer base, and maintain key client relationships. This executing sales strategies, and ensuring premium service delivery. The ideal candidate will possess excellent retention and satisfaction. Collaborate with internal teams to develop value propositions and sales collateral technical issues and support queries. Assist internal service departments with client meetings or on-site interventions operations with customer training as required. Collaborate with cross-functional teams to align sales
consultant to drive revenue growth, expand their customer base, and maintain key client relationships. This executing sales strategies, and ensuring premium service delivery. The ideal candidate will possess excellent retention and satisfaction. Collaborate with internal teams to develop value propositions and sales collateral technical issues and support queries. Assist internal service departments with client meetings or on-site interventions operations with customer training as required. Collaborate with cross-functional teams to align sales
and business growth by identifying potential customers, understanding their needs, and providing technical approach. Ability to build and maintain strong customer relationships. Good organizational and time-management Responsibilities: Identify and target potential B2B customers across various industries. Develop and maintain prospective clients. Collaborate with the technical team to ensure the right products are recommended and targets and expand the customer base. Provide ongoing support and training to customers on product usage and