Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top Customer Support is pivotal in ensuring customer satisfaction and enhancing the overall user experience a customer service team that utilizes various support channels (predominantly messaging) specific to service designs. Messaging Support: Expertise in managing messaging support as the primary communication
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top Customer Support is pivotal in ensuring customer satisfaction and enhancing the overall user experience a customer service team that utilizes various support channels (predominantly messaging) specific to service designs. Messaging Support: Expertise in managing messaging support as the primary communication
proven record of providing advanced technical support in an IT environment. Excellent communication and service issues Improving and optimising daily support and maintenance tasks Self-development in relevant and service requests within agreed times Taking users through a series of actions, either in-person or escalations in a timeous manner Mentoring and supporting team members where possible Assist with the implementation goals. Please do not apply using Scanned CVs, no supporting documentation is required at this point, this
under contract with competitors. Promote and sell end-to-end solutions, and achieve sales targets. Manage escalation processes for technical issues and support queries. Assist internal service departments with client meetings or on-site interventions as needed. Support operations with customer training as required. required. Please do not apply using Scanned CVs, no supporting documentation is required at this point, this client are verified. False info may disqualify or end employment via the client. Offer clarity: Advert
under contract with competitors. Promote and sell end-to-end solutions, and achieve sales targets. Manage escalation processes for technical issues and support queries. Assist internal service departments with client meetings or on-site interventions as needed. Support operations with customer training as required. required. Please do not apply using Scanned CVs, no supporting documentation is required at this point, this client are verified. False info may disqualify or end employment via the client. Offer clarity: Advert
and support. Collaboration: Work with the Commercial Team to align marketing strategies. Support product/service improvements. Please do not apply using Scanned CVs, no supporting documentation is required at this point, this client are verified. False info may disqualify or end employment via the client. Offer clarity: Advert and support. Collaboration: Work with the Commercial Team to align marketing strategies. Support product/service
and support. Collaboration: Work with the Commercial Team to align marketing strategies. Support product/service improvements. Please do not apply using Scanned CVs, no supporting documentation is required at this point, this client are verified. False info may disqualify or end employment via the client. Offer clarity: Advert and support. Collaboration: Work with the Commercial Team to align marketing strategies. Support product/service
Executive Personal Assistant to provide comprehensive support to our executive team. The ideal candidate will Executive Personal Assistant or in a similar role, supporting high-level executives. Experience in a similar Responsibilities: Administrative Support: Provide high-level administrative support to the executive team, including communication. Please do not apply using Scanned CVs, no supporting documentation is required at this point, this client are verified. False info may disqualify or end employment via the client. Offer clarity: Advert
Executive Personal Assistant to provide comprehensive support to our executive team. The ideal candidate will Executive Personal Assistant or in a similar role, supporting high-level executives. Experience in a similar Responsibilities: Administrative Support: Provide high-level administrative support to the executive team, including communication. Please do not apply using Scanned CVs, no supporting documentation is required at this point, this client are verified. False info may disqualify or end employment via the client. Offer clarity: Advert
provide in-depth analysis of financial reports, and support comprehensive budgeting and forecasting efforts tasks to support financial operations. Please do not apply using Scanned CVs, no supporting documentation client are verified. False info may disqualify or end employment via the client. Offer clarity: Advert reporting. Handle various administrative tasks to support financial operations. Bachelor's degree in Accounting