Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
Johannesburg Market-Related Duration: Permanent Our client, a leading MSP, is looking for a skilled and competent infrastructure. 5 years of experience in the managed service provider (MSP) space. Excellent communication and software and service issues. Troubleshooting and resolving relevant hardware, software and service issues Improving architectures that leverage IT infrastructure, cloud services, cybersecurity, and telecommunications to address successful delivery of complex IT projects for clients, ensuring adherence to project timelines, budgets
Market Related Duration: Permanent Our client, a managed services provider, is looking for a highly skilled technical support and troubleshooting for their clients. Your focus will be on resolving complex networking issues, ensuring optimal performance and security of client systems. The ideal candidate will have extensive best practices. Previous experience in a managed services provider (MSP) or IT consulting firm. Bachelor's and server administration within an IT managed services or consulting environment. Experience with network
to excellence and a broad spectrum of financial services tailored to a diverse clientele. It operates within that fosters a sense of family among the team and clients alike. The firm is built on a foundation of integrity importance of compassion, respect, and community service in every aspect of its operations. The team is confidentiality. Provide comprehensive tax-related services, including planning, compliance, and filing for on adherence to regulations and optimization of client financial outcomes. Prepare detailed financial
ambassador, responsible for training and upskilling clients on the various Italian coffee machines and coffee be provided for travel to clients) Willingness to travel nationally to clients in other provinces as required brewing techniques Strong interpersonal and customer service skills Ability to create engaging and informative training schedules and client follow-ups Problem-solving skills to address client queries and technical sessions for clients on the use and maintenance of Italian coffee machines Educate clients on the different
ambassador, responsible for training and upskilling clients on the various Italian coffee machines and coffee be provided for travel to clients) Willingness to travel nationally to clients in other provinces as required brewing techniques Strong interpersonal and customer service skills Ability to create engaging and informative training schedules and client follow-ups Problem-solving skills to address client queries and technical sessions for clients on the use and maintenance of Italian coffee machines Educate clients on the different
systems Prepared to work long hours Great customer Service Duties and Responsibilities: Manage Department Housekeeping standards are always maintained Ensure that Service Excellence is maintained at all times Open and Requirements mirror advertisement, duties may adjust for client needs. Fair process: Fair assessment, only shortlisted selected by the client are verified. False info may disqualify or end employment via the client. Offer clarity: Housekeeping standards are always maintained Ensure that Service Excellence is maintained at all times Open and
systems Prepared to work long hours Great customer Service Duties and Responsibilities: Manage Department Housekeeping standards are always maintained Ensure that Service Excellence is maintained at all times Open and Requirements mirror advertisement, duties may adjust for client needs. Fair process: Fair assessment, only shortlisted selected by the client are verified. False info may disqualify or end employment via the client. Offer clarity: Housekeeping standards are always maintained Ensure that Service Excellence is maintained at all times Open and
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
years experience in an Accounting or Professional Services company. SAICA (or similar) articles will be beneficial Address SARS reviews, audits, and client queries promptly. Maintain client relationships and assist colleagues Requirements mirror advertisement, duties may adjust for client needs. Fair process: Fair assessment, only shortlisted selected by the client are verified. False info may disqualify or end employment via the client. Offer clarity: Address SARS reviews, audits, and client queries promptly. Maintain client relationships and assist colleagues