and tools. Extensive experience with ITIL version 4 principles and processes Extensive experience with
approaches used to build application solutions Assisting Business with POCs and business value calculations Coordination between development and support environments Assist with identification and management of risks. Knowledge
vandenbergmediro-ict.co.za Operations (2nd and 3rd level) Development of new functionality (backend, frontend)
Problems tickets) within defined SLA's (Service Level Agreements). User interface transactional solutions