Co-ordinator with at least 5 years of Project Management experience working on multiple digital technology budgets, and expenditures. Identification and managing of Project dependencies and Critical Path Scheduling assigned tasks and next steps) Update project management governance documents Prepare and provide documentation appropriately for the project. Document project risks and issues and follow-up on feedback and solutions considered when required, e.g., GDT OpCo, Quality Manager and the ServiceNow Owner Chair and facilitate meetings
Send your CV to Elsa.vandenbergmediro0ict.co.za Managing projects / processes Ability to develop in Data proposed system solution to IT Project Manager / Leader and User Management or System owner Develop systems environments Assist with identification and management of risks. Knowledge of Jira, Confluence and Agile Data Analysis ITSM knowledge User support ticket management MS Teams and the Microsoft office suite PowerBI
role of Subject Matter Expert (SME) for the CMDB / Manage Service Configuration topics in the context of feature team. Develop, establish, and improve the Manage Service Configuration processes including coordination service management processes. Planning and coordinating activities related to the CMDB and Manage Service processes. Consulting on the IT Configuration Management process and tools Consulting on the integration CMDB Monitoring and steering of IT Configuration Management data quality within the Group in accordance with
Groovy or JavaScript. Proficient in using test management software, such as TestLink or Quality Center automation tools. Proficient in using bug life-cycle management software, such as Jira or Quality Center. Relevant
Perform troubleshooting and incident and problem management and meet service level objectives Perform monitoring with operational plans / schedules in order to manage achievement of service delivery goals. Share knowledge and implementation of fit for purpose budgets. Manage quality people practices Align own behaviour with
tests including recording of results and change management (transport) activities. Preparing User manuals