Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers (technical
Working Methodology. Level 1 process integration knowledge across multiple SAP Modules. Level 1 technical (incl
vandenbergmediro-ict.co.za Operations (2nd and 3rd level) Development of new functionality (backend, frontend)
Problems tickets) within defined SLA's (Service Level Agreements). User interface transactional solutions
closing the same within defined SLA's (Service Level Agreements). Responsible for troubleshooting issues