support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
client's Plants outside of Germany Be the telephone call receipt of IT incidents related to production issues
underlaying systems, you will take part in 24/7 on call rotations with teams around the world and should
checking for the correct transmission of weekly call-offs. 8. Monitoring and reporting of correct stock
checking for the correct transmission of weekly call-offs. 8. Monitoring and reporting of correct stock