identify gaps and opportunities) Understanding key customer individual needs and addressing these by strategizing feature team Resolving customer complaints quickly and efficiently Keeping customers updated on the latest automation product knowledge Change Management (CM) IT Service Management (ITSM) Release Planning Start Up Management skills Maintain a positive attitude focused on customer satisfaction Strong analytical and problem-solving
processes and standards for the provision of services in compliance with the law. Soft Skills: Ability implementation. Take consultative approach to challenge customers' requested solution design, should a better alternative the team. Willingness to engage with foreign customers and be sensitive to possible language barriers required. Solution and results orientated with strong customer focus. Understand situational awareness and holistic Management or similar experience of which 6 must be on custom developed solutions. Cloud based project experience
& Problems tickets) within defined SLA's (Service Level Agreements). User interface transactional Consultant. Willingness to engage with foreign customers and be sensitive to possible language barriers
occurrences of errors and improve Developer and customer experience. Develop scripts/monitoring to analyse Federate identities, Roles & Access Management. Service Management: Incidents Monitoring, manage SLAs,
members of service providers (sea/airfreight) to discuss performance and work towards overall service improvement Support in the tendering phase for new logistic Service Providers (LSP's) 10. Support in emergency part parts thereof) 19. Review internal and external service provider performance and initiate overall improvements
members of service providers (sea/airfreight) to discuss performance and work towards overall service improvement Support in the tendering phase for new logistic Service Providers (LSP's) 10. Support in emergency part parts thereof) 19. Review internal and external service provider performance and initiate overall improvements
responsibility for closing the same within defined SLA's (Service Level Agreements) Responsible for troubleshooting tests SAP ABAP Development on ECC and S/4HANA Data services BAPIs Eclipse IDE SAP Web IDE SAP UI5 (simple
responsibility for closing the same within defined SLA's (Service Level Agreements) Responsible for troubleshooting approach SAP ABAP Development on ECC and S/4HANA Data services BAPIs Eclipse IDE SAP Web IDE SAP UI5 (simple
a functional IT consultant (process design, customizing and specifications for enhancements and new processes)
Advantageous Skills Requirements: RESTful and SOAP services Design and develop Microservices with deep understanding