Interfacing with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve process templates. Updating and maintaining TLM service offerings in ServiceNow. IT Process Maintenance Communication / Optimization/Improvement in IT Service Management (ITIL) with focus on TLM. Review and
scalable, distributed systems. Security of AWS services, securing design of VPC architectures. RESTful
scalable, distributed systems. Security of AWS services, securing design of VPC architectures. RESTful
partners. Empower users through training and self service solutions. Develop a deep understanding of processes
implemented according to requirements; customers; service providers; industry representatives; and external