Responsibilities: Action and resolve IM (Incident Management) tickets Action and resolve CIM (Critical Incident be configuration Connect IT, knowledge database resolve IT) Attend and moderate operation meetings Educational
closely with cross-functional teams to identify and resolve database-related issues. Design and implement cloud-based closely with cross-functional teams to identify and resolve database-related issues. Ensure that all database
Action and resolve CIM (Critical Incident Management) tickets as required Action and resolve IM (Incident
problems are identified, recorded, monitored, and resolved. Provides appropriate status and other reports
(DevOps) Identify risks / impediments and proactively resolve and / or escalate to the relevant parties Preparation
excellence goals through strong operations knowledge. Resolve escalated support topics as part of tier-3 DevOps