documentation (as per ISO standards) Relevant IT / Engineering Degree 3-5 years' experience in Python (decorators Apache Kafka Coordination between development and support environments Assist with identification and management methodologies Data Analysis ITSM knowledge User support ticket management MS Teams and the Microsoft office
Maintenance and functional enhancement of the solution Support and error analysis during overall test cycles and Bachelor's degree in Computer Science, Software Engineering, or similar qualification. 5 years' experience
holidays on implementation and operations (IT Support) related tasks. Clean credit record and no criminal Proactively propose solutions to improve the support of (new) business processes. Executing the required go-live support activities. Interaction with clients through meetings, calls and emails. Support the troubleshooting troubleshooting, resolving and closing of production support tickets (Incidents & Problems tickets) within
related to key topics included in scope of services supported Proven experience in IT Service Management ( ITSM experience with configuring, administering and supporting large enterprise IT Service Management (ITSM)
Determining project changes. Providing administrative support as needed. Undertaking project tasks as required