Problems tickets) within defined SLA's (Service Level Agreements). User interface transactional solutions & experience required: SAP Authorisation Certification Confluence Agile Working Model ITPM Agile 2
(degree/diploma) ServiceNow certifications (ITSM Fundamentals, CSDM, CMDB) ITIL v4 Certification advantageous Min
understanding and experience (PMP / PRINCE2 certification is a plus) Agile project methods, such as Scrum
vandenbergmediro-ict.co.za Operations (2nd and 3rd level) Development of new functionality (backend, frontend)