and give training to colleagues and users when required. Compiling of user and operational manuals 2nd 2nd and 3rd level technical operational support for developers (technical end users developing on the
for example Purchase Organisation, Valuation Area Plants, Storage Location and Warehouse structure, etc objects. Preparing user manuals and conducting training to business process owners. Go-live preparation
Menlyn, Rosslyn and home. 5-8 years of DevOps (Operations, configuration/development) experience in commercial/and/or weekends and public holidays on implementation and operations (IT Support) related tasks. Must be willing and authorization roles. Preparing user manuals and conducting training to business process owners. Preparing cut-over Receiving, troubleshooting, resolving, and closing operational and maintenance tickets within SLA's. Development required. SAP Certification. 5-8 years of DevOps (Operations, configuration/development) experience in commercial/and/or
to coach and give training to colleagues and users when required Assist with training – when required Compiling Compiling of user and operational manuals System audits Understanding of integration between different
forge checks. Document findings, coach and give training to fellow colleagues and users when required. team(s) for the respective projects/maintenance/operations requirements. Technical oversight of developments
special context of TLM. Practical experience in IT Operations. Ability to conceptualise complex information relevant for IT Operations. Practical experience with the classical IT Infrastructure Operations, DevOps and reading and writing and presentation delivery. IT Operational Experience as per ITIL. Project management experience
issues. Applications operations support for authorizations and other operational support as required. Go-live preparation and post go-live support. Operations experience (ticket handling, problem, incident
departments and process partners. Empower users through training and self service solutions. Develop a deep understanding
problem tickets. Proactive improvements in daily IT operations. Qualifications & experience required: Relevant