digital property management sector, prioritising customer-centric solutions and aiming to set higher standards As a Customer Success Lead you will play a pivotal role focused on ensuring exceptional customer service requires handling customer interactions, managing financial transactions, and leading the customer success team commitment to fostering a culture of customer excellence. What you'll do Customer success leadership (40%) Team Team leadership: lead and mentor the customer success team, fostering a culture of continuous improvement
manage customer relationships that promote retention and loyalty, ultimately improving customer lifetime suits a personality type that genuinely loves customer service and has strong experience and ideas on relevant field Minimum 1 year of experience in customer service/account management Microsoft Office experience system knowledge Business acumen Knowledge of customer service practices Strong written & verbal
and cutting-edge technology solutions to their customers. They are expanding their technical team to help expert-level support to both internal teams and external customers, helping to resolve complex network issues quickly
security systems Experience in client onboarding and customer support Understanding of South African municipal
security systems Experience in client onboarding and customer support Understanding of South African municipal
of mobile communication solutions, catering to customer care, acquisition, and retention across industries
digital property management sector, prioritising customer-centric solutions and aiming to set higher standards
digital property management sector, prioritising customer-centric solutions and aiming to set higher standards