challenges Regularly assess and enhance the engineering team KPIs Provide weekly, and monthly technical What you'll need Bachelor's degree in software engineering, Computer Science, Information Systems, IT, or
reliability of services Technical support: provide expert-level support to both internal teams and external customers escalations: serve as a key point of contact for high-level technical escalations. Analyse and resolve complex certifications such as MTCRE (MikroTik Certified Routing Engineer), CCNP (Cisco Certified Network Professional)
be computer literate on a basic to intermediate level on Microsoft Office software Excellent communication
be computer literate on a basic to intermediate level on Microsoft Office software Excellent communication
be computer literate on a basic to intermediate level on Microsoft Office software Excellent communication
be computer literate on a basic to intermediate level on Microsoft Office software Excellent communication