manage customer relationships that promote retention and loyalty, ultimately improving customer lifetime suits a personality type that genuinely loves customer service and has strong experience and ideas on relevant field Minimum 1 year of experience in customer service/account management Microsoft Office experience system knowledge Business acumen Knowledge of customer service practices Strong written & verbal to work in a team Ability to resolve conflict Supportive Open to feedback Persistence Salary R20,000 -
digital property management sector, prioritising customer-centric solutions and aiming to set higher standards the company fosters a culture of learning and support among its team members. Transparency, diversity balance and sustainability. How you'll role As a Customer Support Specialist at this scaling startup, you will will play a vital role in handling customer interactions and financial transactions. This position is is ideal for individuals adept at customer service, focusing on financial management, issue resolution
overall communication to key stakeholders and customers to ensure communication is professional and consistent across all products and services Create excellent customer journeys for all products/services Implement the coaching and support in this regard Ensure team is highly motivated, challenged and supported Ensure the commercial strategies and provide direction and support Manage the marketing team to ensure implementation strategic business objectives and creates value for customers and shareholders Monitor and measure the success
overall communication to key stakeholders and customers to ensure communication is professional and consistent across all products and services Create excellent customer journeys for all products/services Implement the coaching and support in this regard Ensure team is highly motivated, challenged and supported Ensure the commercial strategies and provide direction and support Manage the marketing team to ensure implementation strategic business objectives and creates value for customers and shareholders Monitor and measure the success
entails the following duties working with and supporting learners in their online journey ensuring learners company's requirements completing administrative work supporting all ICT equipment for best functionality Upskill facilitation Implement remediation training to support underperforming facilitators Monitor and drive organisation introduced to the online programmes that support what they teach enabled to understand how their programmes for learners informed, understand and support the active time and usage requirements for the
entails the following duties working with and supporting learners in their online journey ensuring learners company's requirements completing administrative work supporting all ICT equipment for best functionality Upskill facilitation Implement remediation training to support underperforming facilitators Monitor and drive organisation introduced to the online programmes that support what they teach enabled to understand how their programmes for learners informed, understand and support the active time and usage requirements for the
digital property management sector, prioritising customer-centric solutions and aiming to set higher standards the company fosters a culture of learning and support among its team members. Transparency, diversity robust relationships with business bankers to support financial operations and growth Engage collaboratively
digital property management sector, prioritising customer-centric solutions and aiming to set higher standards the company fosters a culture of learning and support among its team members. Transparency, diversity robust relationships with business bankers to support financial operations and growth Engage collaboratively
Proactively identifying revenue opportunities Quality control of work output Other duties as defined by management
project execution, driven by the Account Managers Support FD & MD in contract negotiations and discussions accurate reporting of client revenue and costs Support of the agency growth plan Develop creative solutions