support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
improvement. Actively making suggestions to reduce the number of problem tickets. Proactive improvements in daily
improvement. Actively making suggestions to reduce the number of problem tickets. Proactive improvements in daily
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CRs) and writing Functional
Support (IT) for all GROUP Plants Be the telephone call receipt of IT incidents related to production issues
support Interaction with clients through meetings, calls and emails Testing CR's (Change Requests) and preparing support • Interaction with clients through meetings, calls and emails • Testing CR's (Change Requests) and
CAB Interaction with clients through meetings, calls and emails. Receiving, troubleshooting, resolving
the underlaying systems, you take part in 24/7 on-call rotations with teams around the world and are able
checking for the correct transmission of weekly call-offs Monitoring and reporting of correct stock levels