location - two locations available) The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This service abilities Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
Centurion / Durban / George / Cape Town The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This service abilities Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
2024 Location Pretoria, Irene The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This abilities THE ROLE Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
specialised unit REQUIRED SKILLS AND KNOWLEDGE Basic life support trained Infection prevention and control
nursing care plan Relevant nursing legislation Basic life support trained (ACLS; ATLS; PALS training for specialised
nursing care plan Relevant nursing legislation Basic life support trained (ACLS; ATLS; PALS training for specialised
SQL and Excel skills (advanced) Knowledgeable in basic Project Management protocols Data analytics or data Deployment in cloud and mobile devices Software support and training Travel if required Market the products
accordance with agreed standards Software Development Life Cycle methodology Document Functional and Technical
receiving replacements High level of detail and basic math skills. Adequate physical strength to unload
receiving replacements High level of detail and basic math skills. Adequate physical strength to unload