Public Cloud such as Azure and AWS Knowledge of Private Cloud solutions Knowledge of Directory Access Manager (iStore) and Active Directory Gruppentool (ADGR) Basic knowledge of Active Directory/LDAP Professional documentation skills Basic knowledge of ITIL and ITSM such as Problem-Incident-Change processes Basic knowledge knowledge of ITSM Suite Basic knowledge of Scrum Deep knowledge of operation and maintenance of web applications CA-Application performance (VDI deployment / Public- and Private Cloud) Responsible for VDI Deployment Understanding
initiation of development projects within a region. Assists in achieving the region's development needs Requirements: designated accounts Research customer needs and assist with identifying how our solutions can meet them
environment and requirements Research customer needs and assist with identifying how our solutions can meet them
configuration management processes and tools (CMDB) Basic enterprise IT network know-how Capacity to interpret