support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CRs) and writing Functional
Support (IT) for all GROUP Plants Be the telephone call receipt of IT incidents related to production issues
targets RESPONSIBILITIES Strategic prospectingSales call executionPresenting high quality professional presentations
loyalty in building the clients customer base. Calling on customers and servicing their needs. Reporting
loyalty in building the clients customer base. Calling on customers and servicing their needs. Reporting
issues or complaints in a timely manner. Cold calling potential clients. Keeping up-to-date on current
issues or complaints in a timely manner. Cold calling potential clients. Keeping up-to-date on current
support Interaction with clients through meetings, calls and emails Testing CR's (Change Requests) and preparing support • Interaction with clients through meetings, calls and emails • Testing CR's (Change Requests) and
loyalty in building the clients customer base. Calling on customers and servicing their needs. Reporting
customer databases, and documentation. Handle incoming calls and direct them to the appropriate team members