2024 Location Pretoria, Irene The Technical Support Technician at the client plays a crucial role in providing technical assistance and support to customers, internal teams, and field technicians. This Technical Support: Provide prompt and effective technical support to customers and internal stakeholders customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
Our client looking for Sales Executives (Internal and Field Sales) to expand their business activities
NOTE - Interviewing for this role will only take place July / Aug 2024 Our client requires the services of a Sales Executive (Permanent) Pretoria, Irene area Our client is looking for a dynamic, competitive and trustworthy Sales Executive to help us to expand their business activities
documents and perform internal testing. Go-live preparation and post Go-live support. Operations experience able to travel, for up to 2 weeks at a time (international). ROLE: Build Roles changes / New Roles, Single Security tests Golive preparation and post Golive support Incident Management prompt resolution of security Applications Operations support for Authorizations and other operational support as required Collaboration Framework to ensure compliance Implement and maintain internal controls that mitigate business risk whilst complying
7 years leadership experience ESSENTIAL SKILLS Supports multiple Feature Teams in complex Products / Sub-products tests Proactively propose solutions to improve the support of (new) business processes Development documentation manage technical teams Experience working on international projects or assignments AWM and YPA product documentation (development, operations, continuous improvement, etc.) internally and with GROUP external partners i.e. SAP Concur testing with other modules. Group-wide and international responsibility for cross domain components including
years' experience (certification advantageous) Project Management Experience in multi-vendor environments experience Facilitate collaboration between international teams Strong planning and organising skills Product/Sub-Product environment. A good understanding of IT projects, maintenance, operations. Manage a technical team team using the AGILE methodology (Support and Coaching sessions/training will be provided, interaction masters and Community of Practice will be provided) Support Management, Team Leads and overall, Team Integrators
documents and perform internal testing. Go-live preparation and post Go-live support. Operations experience able to travel, for up to 2 weeks at a time (international). ROLE: Assist in the migration of a business product improve. Support in setting up a clean Git workflow and help onboard the team. Support the team in Security tests • Golive preparation and post Golive support • Incident Management prompt resolution of security Applications Operations support for Authorizations and other operational support as required • Collaboration
possible ROLE: Support with the development and creation of Planning Models for international production production. Assist with Operations Support for the GFBB Planning & Reporting area. Important: A clear criminal years SAP BW experience. Experience working in international teams. Business process knowledge in Finance ESSENTIAL SKILLS SAP SAC (Planning and Reporting) Support SAP BW Query Design and Modelling SAP BW-IP Knowledge
possible ROLE: Defining and implementing test plan on projects. Preparation and communication of Test reports estimation for test case execution Plan, organize and support test case creation Coordinate test data creation Flexibility to take up different tasks in the project Ability and willingness to coach and give training users when required Willing and able to travel internationally Willing and able to work shifts, after hours
(TLM) Support with the Planning, conducting and after care related to TLM activities. Support with the architecture documentation with focus on TLM. Supporting the development of technical recommendation with Applications) in support of TLM. Interfacing with other experts regarding TLM topics in support of the relevant delivery. IT Operational Experience as per ITIL Project management experience. Agile Methodology knowledge travel extensively, for up to 2 weeks at a time (international). Excellent interpersonal and organizational