resolve IM (Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as required PM (Problem Management) tickets as identified Action and coordinate CM (Change Management) tasks and tickets work experience AGILE Project Management knowledge Quality Management Deep Knowledge of Linux Vormetric
with the focus on Technical Lifecycle Management (TLM) Support with the Planning, conducting and after after care related to TLM activities. Support with the documentation of infrastructure components and master with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve the architecture documentation with focus on TLM. Supporting the development of technical recommendation with ation/Optimization/Improvement in IT Service Management (ITIL) with focus on TLM Review and reporting
Our client requires the services of a Project Manager ( Advanced ) - Midrand Amazing brand with cutting-edge Direct Sales for the GROUP and other brands. Supporting various feature work streams and changes to designs updates, milestones, feature development, risks. Supporting meetings with various key stakeholders and retail sales in an omni-channel environment. Supporting Testing and Quality Assurance to deliver the understanding of project management principles and best practices. Support delivery of all compliance
Entra, Microsoft MDM solution, PowerShell Package Management.) Take part ownership of a GROUP portal solution solutions Developing and implementing a Endpoint Management Cloud Service Strategy and it´s technical architecture operating system deployment like upgrade & patch management as well as distribution of software Define and to date. You take a leading role in endpoint management cloud projects like EntraID, Intune, M365 Technical large and small audiences (Senior Executives, IT management and developers) Responsible for developing, maintaining
processes. Management/Coordination of Incidents across several internal & external support organisations organisations Config management & Service management Active participation in Agile ceremonies Deployments/ in particular Incident , Problem Management, Configuration Management Any additional responsibilities development and support environments Monitoring Assist with identification and management of risks Technical
processes. Management/Coordination of Incidents across several internal & external support organisations organisations Config management & Service management Active participation in Agile ceremonies Deployments/ in particular Incident , Problem Management, Configuration Management Any additional responsibilities development and support environments Monitoring Assist with identification and management of risks Technical
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop systems technologies Coordination between development and support environments Assisting with the business case Planning Requirements processing, gathering, analysis, management and communication Document requirements in appropriate followed Assist with identification and management of risks Important: A clear criminal record is required
experience. COMMENCEMENT: As soon as possible ROLE: Managing projects / processes Ability to develop in Data technologies Coordination between development and support environments Assisting with the business case Planning Translating and simplifying requirements Requirements management and communication Requirements analysis and development development Assist with identification and management of risks Knowledge of Jira ,Confluence and Agile ceremonies
Proactively propose solutions to improve the support of (new) business processes. Providing business benefits and risks. Preparing test data for testing of user stories Execute and/or support testing activities Go-Live preparation and post Go-Live Support Change Management – Manage changes and present to relevant CAB holidays on implementation and operations (IT Support) related tasks. Flexibility to take up different
with quality and delivery requirements. Identify risks / impediments and proactively resolve and / or escalate Prepare system/technical documentation. Provide support for existing solutions. Pro-active knowledge sharing as per AWM Charter or as decided by department manager. Important: A clear criminal record is required