implementation of authentication solutions and increase the level of automation of the deployed solutions as an enabler closing the same within defined SLA's (Service Level Agreements) Responsible for troubleshooting issues ESSENTIAL SKILLS: Operational support experience. Mid-level knowledge in the areas of web and cloud technologies
SKILLS Level 1 process integration knowledge across multiple SAP Modules. Able to speak German Level 1 technical
and think at the strategic as well as technical level - considering different decisions and their long
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers (technical
Compiling of user and operational manuals 2nd and 3rd level technical operational support for developers (technical
the counterparts' level of knowledge. Able to liaise and work with various levels of management, fellow
to GROUP standard processes (ITPM). Provide 2nd level support during incidents by analysing system logs operating correctly and ensuring that they have a high level of resilience and performance. Ensure that all periodic
your systems are on the GROUP standard software levels. Work as a team member. Share knowledge and experiences
Confluence A strong team player that has a high level of ownership and responsibility Ability to work
for closing the same within defined SLAs (Service Level Agreements) Responsible for troubleshooting issues