objects Preparing User manuals and conducting training to business process owners Go-live preparation support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
objects Preparing User manuals and conducting training to business process owners Go-live preparation support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CRs) and writing Functional
authorisation roles. Preparing User Manuals and conducting training to business process owners Preparing cut-over CAB Interaction with clients through meetings, calls and emails. Receiving, troubleshooting, resolving project. Ability and willingness to coach and give training to fellow colleagues and users when required Willing
the underlaying systems, you take part in 24/7 on-call rotations with teams around the world and are able components. Ability and willingness to coach and give training to fellow colleagues in deep-dive workshops and
of parts from Coastal Areas into plant) Monitor Train status to ensure containers are received in the checking for the correct transmission of weekly call-offs Monitoring and reporting of correct stock levels
Selenium / UFT Serenity / Cucumber Apium Performance Centre ADVANTAGEOUS SKILLS Web and digital project experience
implement effective solutions to ensure OEE and flash centre targets are achieved. Responsible for continuous
documentation Enable end user knowledge transfer and training Work closely with other functional consultants Service Management (ITSM) OPS Advanced Training OPS Basic Training Problem Management (PM) Release Planning project Ability and willingness to coach and give training to fellow colleagues and users when required Willing
Support (IT) for all GROUP Plants Be the telephone call receipt of IT incidents related to production issues
loyalty in building the clients customer base. Calling on customers and servicing their needs. Reporting