resolve IM (Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as required PM (Problem Management) tickets as identified Action and coordinate CM (Change Management) tasks and tickets work experience AGILE Project Management knowledge Quality Management Deep Knowledge of Linux Vormetric
processes with the focus on Technical Lifecycle Management (TLM) Support with the Planning, conducting and with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve the ation/Optimization/Improvement in IT Service Management (ITIL) with focus on TLM Review and reporting with stakeholders of TLM Crisis Management and Emergency Management when required. Engaging with GROUP IT Operational Experience as per ITIL Project management experience. Agile Methodology knowledge and experience
Our client requires the services of a Project Manager ( Advanced ) - Midrand Amazing brand with cutting-edge retailer network. Solid understanding of project management principles and best practices. Support delivery Graduate degree, 3- 5 years working as a Project Manager Software Delivery Experience Automotive sales experience highly advantageous. ESSENTIAL SKILLS: Project Management Experience IT System Experience (especially Automotive) Organisational Skills Detail-oriented Excellent Time Management Ability to work in a fast-paced environment and
Entra, Microsoft MDM solution, PowerShell Package Management.) Take part ownership of a GROUP portal solution solutions Developing and implementing a Endpoint Management Cloud Service Strategy and it´s technical architecture operating system deployment like upgrade & patch management as well as distribution of software Define and to date. You take a leading role in endpoint management cloud projects like EntraID, Intune, M365 Technical large and small audiences (Senior Executives, IT management and developers) Responsible for developing, maintaining
together with the DevOps Operations/Technical manager of all technical (non-functional) projects/maintenance projects/ maintenance are on-time, within budget and managed according to GROUP standard processes (ITPM). Provide incidents by analysing system logs and overall system resources to identify problematic areas. Ensure SAP Best Work to ensure that the associated hardware resources allocated to the SAP databases are operating correctly analysis to management team to enable them to make informed decisions regarding resource management. Proactively
for VDI Deployment Understanding GROUPs CA Data Management / “Follow the Data” as an VDI deployment approach VDI automation topics (deployment/resource management/asset management) Defining specific engineering roles simulation) Understanding global engineering (ItO) resource demands and consulting / designing the optimal architectural design Perform housekeeping/monitoring/managing of the VDI platforms focusing on stability/performance specific cloud migration requests with a focus on VDIs Manage Problem, Incident and Change process for dedicated
requires the services of a Delivery Assurance Manager (Advanced) – Midrand/Menlyn/Rosslyn/Home Office the myCollaboration Product Owner and the Line manager of the Workspace department to steer and support the feature team from a technical point of view. Manage a technical DevOps team in the Sub Product Owner goals cannot be fulfilled Forecast and plan for resources, infrastructure and licenses for the team in coordination coordination with the Product Owner and Line manager in charge. Assist to ensure stability of systems
Product) Controls the overall release and change management of the applications in the area of responsibility Controls the implementation of technical lifecycle management measures as well as the identified security measures operational issues within the scope of the planned resources for the assigned systems and applications. supports Processes "Deliver & Operate IT Technology" and "Manage IT Governance". controls the measurement and communication tasks (e.g. IT emergency exercises) and tasks in manage availability NB: By applying for this role, you
Product) Controls the overall release and change management of the applications within the area of responsibility Controls the implementation of technical lifecycle management measures as well as the identified security measures operational issues within the scope of the planned resources for the assigned systems and applications. supports Processes "Deliver & Operate IT Technology" and "Manage IT Governance". controls the measurement and communication tasks (e.g. IT emergency exercises) and tasks in manage availability Important: A clear criminal record
with ITIL Edition 4 Experience in IT Service Management (ITSM) Experience with Agile Methodology Ability Cucumber API Testing Static and Dynamic analysis Resource Utilization