support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CRs) and writing Functional
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
issues or complaints in a timely manner. Cold calling potential clients. Keeping up-to-date on current
issues or complaints in a timely manner. Cold calling potential clients. Keeping up-to-date on current
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
and agent distribution Attendance in rolling on-call duty 24h/7 Investigating new platforms for license
support Interaction with clients through meetings, calls and emails Testing CR's (Change Requests) and preparing
deploy your solutions with our agile toolchain. No on-call duty required at this point Important: A clear criminal
the underlaying systems, you take part in 24/7 on-call rotations with teams around the world and are able
external partners through workshops, meetings, calls and emails. Translating and simplifying requirements