per location - two locations available) The Technical Support Technician at the client plays a crucial role role in providing technical assistance and support to customers, internal teams, and field technicians service abilities Technical Support: Provide prompt and effective technical support to customers and internal track all customer interactions and technical issues in the support ticketing system. Customer Service: Escalate complex technical issues to senior technical support staff or relevant departments, as required
Centurion / Durban / George / Cape Town The Technical Support Technician at the client plays a crucial role role in providing technical assistance and support to customers, internal teams, and field technicians service abilities Technical Support: Provide prompt and effective technical support to customers and internal track all customer interactions and technical issues in the support ticketing system. Customer Service: Escalate complex technical issues to senior technical support staff or relevant departments, as required
June 2024 Location Pretoria, Irene The Technical Support Technician at the client plays a crucial role role in providing technical assistance and support to customers, internal teams, and field technicians abilities THE ROLE Technical Support: Provide prompt and effective technical support to customers and internal track all customer interactions and technical issues in the support ticketing system. Customer Service: Escalate complex technical issues to senior technical support staff or relevant departments, as required
Service Desk, hardware configuration and technical support. Fluent German-speaking, including Business
operational manuals 2nd and 3rd level technical operational support for developers (technical end users
operational manuals 2nd and 3rd level technical operational support for developers (technical end users
operational manuals 2nd and 3rd level technical operational support for developers (technical end users
operational manuals 2nd and 3rd level technical operational support for developers (technical end users
and practices. Prepare system/technical documentation. Provide support for existing solutions. Pro-active
processes with the focus on Technical Lifecycle Management (TLM) Support with the Planning, conducting